All correspondence(s) in respect of Services and bookings should be addressed to AEROELITE AVIATION SERVICES PRIVATE LIMITED

Booking:

On confirmation of booking your contract is with AEROELITE AVIATION SERVICES PRIVATE LIMITED. A contract exists between us when we confirm your services and have received the deposit amount from your end.

Quote Validity:

Quotes are valid based on availability and pricing at the time of quoting. Pricing is subject to change without notice, based on currency exchange rates, availability, and overall demand.

Booking Deposit:

A guaranteed deposit of 25% is required at time of booking. The deposit is refundable for 15 days & non-transferable. Special arrangements can require a higher deposit and earlier final payment. Any such amounts will be advised at the time of booking.

Balance Of Payment:

Guaranteed balance of payment is required 60 days prior to departure. For select products, full payment may be required earlier than this and will be stated on the booking invoice. If the balance is not paid by the stipulated date, the right is reserved to cancel the booking(s) without further notice and without refund of deposit.

Cancellations:

Cancellations received prior to final payment due date will incur a loss of the non-refundable deposit, plus any fees subject to the specific items booked. Please note that airfares are assessed separately and are subject to airline fare rules and may be non-refundable.

After the final balance is paid, the following cancellation schedule will apply:

• 0-30 days before departure: 100% cancellation fees
• 31-44 days before departure: 50% cancellation fees*
• 45-60 days before departure: 25% cancellation fees*

*These are minimum levels and may vary based on specific arrangements booked.

*Note: This cancellation schedule is applied based on when notice of cancellation is received by AEROELITE AVIATION SERVICES PRIVATE LIMITED based on business hours.

Privacy Policy:

AEROELITE AVIATION SERVICES PRIVATE LIMITED is committed to ensuring that your privacy is protected. If you provide unique identifying information, such as name, address and other information to us, such information may be used for internal record keeping, various statistical and other purposes. If you visit our site by “clicking-through” from a site operated by one of our partners, and you have registered with that partner, then certain information about you that you have provided to that partner may be transmitted to us. You should review the privacy policy of the Web site from which you reached our site in order to determine what information was collected and how you agreed that our partner could use that information.

AEROELITE AVIATION SERVICES PRIVATE LIMITED will not sell, trade or disclose to third parties any information derived from the customer for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others).

We will allow suppliers like airlines, railways, hotels etc. to access the information for purposes of confirming your reservations or tickets and providing you with benefits you are entitled to. We or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you. From time to time, we may contact you for market research purposes. We may contact you by email, phone, fax or mail. We may change this policy from time to time by updating this section. You should check this section from time to time to keep yourself updated with the latest policy.